Session 6: Designing End-to-End Justice Service Pathways: Building Trust, Inclusion and Social Stability
Oct 23, 2026 | 10:25 AM - 11:25 AM
Bosphorus Ballroom
Description
This session will focus on how justice systems can design end-to-end service pathways around people’s needs and desired outcomes rather than institutional structures. It will consider how stronger coordination across courts, legal aid, administrative bodies, mediation, social services and other actors can reduce failed referrals, repeated information requests, unclear responsibilities and other forms of fragmentation that make justice difficult to navigate. The discussion will also address how accessible entry points, meaningful channel choice, plain-language communication, appropriate assistance and participation can make justice pathways more responsive, particularly for people facing vulnerability, discrimination or complex and interrelated problems. By improving fairness, continuity, transparency and accountability across the complete justice journey, more seamless services can help strengthen trust in institutions, support effective problem resolution and contribute to social stability.
