Event Agenda

03/30/2021
09:00
09:00 - 11:00
Citizens’ Voice: Effective public communication for enhancing open government and supporting the COVID-19 recovery
09:00 - 11:00
Citizens’ Voice: Effective public communication for enhancing open government and supporting the COVID-19 recovery
Within the framework of the Citizens’ Voice project supported by the Foreign Office of the Federal Republic of Germany, this online regional conference will focus on public communication and its role in promoting a more open government in the MENA region. This event will gather a group of representatives from Jordan, Lebanon, Morocco and Tunisia. It will provide an opportunity to take stock of the project achievements and identify how to build on the progress achieved, notably through the endorsement of the MENA Regional Charter on Public Communication. Further information about the event can be found in the agenda below.
Hasna BEN SLIMANE (Minister to the Head of Government in charge of Civil Service and co-chair of the MENA-OECD Governance Programme)Ahmed LAAMOUMRI (Secretary General, Ministry of Economy, Finance and Administrative Reform)Antonio BERNARDINI (Ambassador of Italy to the OECD)Heike THIELE (Director for Civilian Crisis Prevention and Stabilisation, Federal Foreign Office of Germany)Janos BERTOK (Deputy Director, Public Governance Directorate)Osama SALAMEH (Deputy Secretary General, Ministry of State for media Affairs, Prime Minister’s Office)Nasser ISRAOUI (Director, Technical cooperation Unit, Ministry of State for Administrative Reform)Khalid SAFIR (General Director for Local Authorities, Ministry of Interior)Khaled SELLAMI (Director General, Electronic Administration Unit, Presidency of the Government)Carlotta ALFONSI (Policy Analyst)Taha DARWISH (Managing Editor of the Jordanian Media Credibility Monitor “AKEED”, Jordanian Media Institute)Ashley WINTER (Head of Strategic Communications – International Projects, Prime Minister's Office and Cabinet Office Communications)Alessandro BELLANTONI (Head of the Open Government Unit)
11:00
11:00 - 13:00
User-centric service delivery: Putting citizens and businesses at the centre
This high-level event aims to provide a platform for representatives of the region to consider and discuss recent developments, key success stories and common challenges in relation to the service delivery area. The event will include comparative insights from a regional and international perspective through the participation of representatives of the EC, OECD and other international partners active in the region on service delivery issues. This high-level event is a follow-up to the first SIGMA ENP South Regional Service Delivery Conference “Administration for citizens and businesses”, held in 2018 in Morocco. Organised with the SIGMA Programme, a joint initiative of the OECD and the EU, principally financed by the EU. Further information about the event can be found in the agenda below.
Hasna BEN SLIMANE (Minister to the Head of Government in charge of Civil Service and co-chair of the MENA-OECD Governance Programme)Elsa PILICHOWSKI (Director, Public Governance Directorate)Ahmed LAAMOUMRI (Secretary General, Ministry of Economy, Finance and Administrative Reform)Antonio BERNARDINI (Ambassador of Italy to the OECD)Barbara UBALDI (Head of Digital Government and Data Unit)Ahmed HANANDEH (Jordanian Minister of Digital Economy and entrepreneurship)Petra De SUTTER (Belgian Deputy Prime Minister, Minister of Civil Service, Public Enterprises, Telecommunication and Post)Gregor VIRANT (Head of the SIGMA Programme)Bianca BRETECHE (Regional Manager ENP South, SIGMA Programme)Nick THIJS (Senior Advisor, SIGMA Programme)Claudia WIEDEY (Ambassador, Head of the EU Delegation -Morocco)Thami EL MAAROUFI (Coordinator of the Moroccan National Business Environment Committee (CNEA))Estephan SALAMEH (Advisor to the Palestinian Prime Minister for Planning and Aid Coordination)Lamia MOUBAYED (President)Maciej POPOWSKI (Director-general, DGNEAR, European Commission)Saleh EL SHEIKH (President of the Egyptian Central Agency for Organisation and Administration)Belkacem BOUCHEMAL (Director-General, Algerian General Directorate for Public Service)
11:00 - 13:00
‒ User-centric service delivery: Putting citizens and businesses at the centre