Hannah joined Te Kawa Mataaho Public Service Commission in April 2018, having previously held the role of Deputy Chief Policy Officer at the Ministry of Health. Hannah started her career in the UK Civil Service and has worked in the New Zealand public service for 17 years in government departments that also include the Ministry of Education, Ministry of Justice and Department of Internal Affairs. Hannah led the reform of New Zealand’s Public Service Act in 2020 and is now embedding those changes into the culture and structures within the Public Service. This includes improving information available to assess the performance of the Public Service, such as implementing Te Taunaki | the inaugural Public Service Census in 2021. She also has a key role in advising Government on mechanisms to tackle complex problems such as Family Violence, Reform of the Health and Disability System and the COVID19 Response and Recovery.