OECD LAC Productivity Summit

Panel Discussion - Productivity in the post-COVID world: upgrading human capital and adapting to telework

Jun 24, 2022 | 1:15 PM - 2:25 PM


Telework has been essential for many firms and workers to maintain production during the COVID crisis, and can boost productivity also during normal times. However, the ability to effectively use digital tools for remote work depends crucially on worker’s digital skills, which vary not only with worker’s education levels, but also by gender and age. Reaping the benefits that remote work can offer thus critically hinges on upgrading the human capital of workers, and especially of those groups who lag behind. On the firm side, large businesses tend to use digital technologies more than smaller ones. Given the importance of SMEs for Latin American economies, digital upgrading of smaller businesses thus has the potential to enhance the adoption of digital tools, including telework, and prepare the business sector for the digital transition.

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