OECD International Conference - The Consumer Marketplace of the Future


Delia Rickard

Australian Competition and Consumer Commission

Deputy Chair


Delia Rickard was appointed to the position of Deputy Chair of the ACCC in June 2012 for a period of five years and reappointed for a further five years in July 2017. She is also an Associate Member of the Australian Communications and Media Authority. Delia has extensive public service experience. Her passion is for consumer protection and she has worked in a variety of senior roles primarily at the ACCC and the Australian Securities and Investments Commission. Delia sits on the ACCC’s competition exemptions, communications, consumer data right, enforcement and compliance and product safety committees. She also chairs the ACCC’s market study into the cost of insurance in Northern Australia and is a member of the board for a number of other ACCC market studies. Outside work she is a trustee of the Jan Pentland Foundation, an organisation dedicated to providing scholarships for those who want to work as financial counsellors, and a director of Fairtrade Australia New Zealand. She is also the Chair of Good Shepherd’s Advisory Committee on Financial Inclusion Action Plans and a member of the Consumer Policy Research Centre’s reference group. Delia was awarded the Public Service Medal in 2011 for her contribution to consumer protection and financial services. She has also been awarded the Society of Consumer Affairs Professionals Lifetime Achievement Award. She holds bachelor’s degrees in law and arts from the University of New South Wales.

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