OECD International Conference - The Consumer Marketplace of the Future


Elisabeth Costa

Behavioural Insights Team

Senior Director of Policy and Partnerships


Elisabeth is the Senior Director of Policy and Partnerships at the Behavioural Insights Team and a Director of the BIT Global Board. Elisabeth leads BIT’s domestic policy work in the United Kingdom alongside building new, long-term partnerships and collaborations across the team. Elisabeth’s particular expertise is economic policy and digital markets. Joining the team in 2015, Elisabeth has developed and led the team’s flagship programmes on the intersection of behavioural science and economic policy. Alongside leading dozens of trials and experiments, she has co-authored papers on Consumer Decision Making in Regulated Markets (2016), Household Finance (2018), Online Harms and Manipulation (2019), Business Behaviours (2019) and the Behavioural Economy (2020). Elisabeth regularly contributes to policy discussions and public debate on digital markets and online decision-making, financial behaviour and consumer vulnerability. Elisabeth is currently a Senior Visiting Fellow at the London School of Economics in the Department of Psychological and Behavioural Science. Prior to joining the Behavioural Insights Team, Elisabeth held senior roles at the Australian Treasury and completed her postgraduate studies at Harvard Law School.

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